FAQs

Please have a look at our frequently asked questions.

FAQs

Please have a look at our frequently asked questions.

RH Services Information

Do We Have To Pay For The Services?

All our services are either online services or healthcare at your location. You don’t have to pay anything for the transportation cost.

Do I Have To Go To Any Clinic Or Hospital?

No, you don’t have to go anywhere!

We will bring all the healthcare needs to your location. All the healthcare needs to the comfort of your location with no extra cost.

What Are The Healthcare Service In RH Services?

  • Doctor Visit At Your Location
  • Lab Tests At Your Location
  • Online Consultation With RH Professionals

We Are The Fastest & Easiest Medical Service Booking, literally you can book all our services using a chatbot, direct messages, call, email, website, wherever you find it easy.

Payment Information

What Payment Methods Are Accepted?

We support all major payment options available in Nepal

  • Cash Pay Upon Visit
  • Khalti Wallet Payment
  • Direct Bank Transfer
  • eSewa Wallet Payment
  • QR Scan Payment

What Is QR Scan Payment?

We have integrated with Fonepay Payment Gateway where we offer QR Code-based Payment. You can use either Fonepay App or your Own Bank App and scan our QR Code to pay for the services. For more details check: here

Orders & Returns

What Is The Cancellation Policy?

  1. If you cancel before 12 Hours (more than 12 hours) then it’s 100% refundable.
  2. If you cancel within 12 Hours (less than 12 hours) then 50% is refundable.

How Can I Cancel Or Change My Order?

If you booked RH Services from our main website, then go to your account -> Orders and then choose the ordered item which you want to cancel.

Or,

You can just send us your cancellation request and that’s it, we will process your refund according to the refund policy.

To send your request you can call us at +977-9813843365, send WhatsApp message, send a message on Facebook, send an email at info@relishhealthcare.com, so fill in our Contact Us Form

Do I need an account to place an order?

No, You can order any RH Service as a guest by giving your minimum details.

How Do I Track My Order?

Click Here